The Empathetic Product Manager:
Lead with Insight
Build Products People Love
Course Details
This course provides product managers with a comprehensive understanding of empathy and empathy-adjacent soft skills, as well as guidance on how to apply them throughout the product development lifecycle.
The course is divided into two parts: Basic and Advanced. Participants will learn how to cultivate empathy, master active listening, develop user personas and empathy maps, communicate effectively with stakeholders, build empathetic teams, navigate ethical considerations, and measure the impact of empathy on product success through self-paced learning modules.
Time Commitment
Suggested: 4 weeks for each of the two courses - Basic and Advanced.
Recommended to take the Basic course first to ensure adequate skills are built or refreshed prior to the Advanced course.
Meet Your Instructor
Kristine Simmermon
Kristine Simmermon brings a rare combination of skills to product leadership. Her background in counseling and social work provides a deep foundation in understanding human behavior, which she has integrated with 15 years of hands-on product management experience. Kristine offers practical, empathetic strategies for connecting authentically with stakeholders and building high-performing, collaborative teams.
Connect with Kristine on LinkedIn.